Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Amarr Cable & Drum Replacement: The Tarzana Owner’s Guide
Amarr cable and drum replacement in Tarzana typically runs $130-$250 installed, and we stock Amarr-compatible cables and drums on the truck so the job is usually done the same day. The call usually starts the same way: the door is halfway up, one side has sagged, and there’s a frayed cable hanging loose or a snapped strand wound around the drum. On an Amarr door, the cable and drum work as a matched pair, which is why we replace both sides together rather than patching one.
What you’re seeing is a load-bearing failure. The torsion spring does the heavy lifting, but the cables transfer that force through the drums to the door itself. When a cable frays and lets go, the drum can’t track it anymore, the door goes crooked in the track, and continuing to run the opener will bend something more expensive. If you’re in Tarzana and the door is stuck with a broken cable, stop running the opener and call us at (424) 372-1317.
Key takeaways:
- Amarr cable and drum replacement in Tarzana: $130-$250 installed, written price before any work starts.
- We replace cables and drums in pairs, even when only one side looks failed.
- The torsion spring holds tension you cannot see; the cable failure is often the symptom, not the root cause. We check both.
- Same-day service is available in Tarzana, including evenings and weekends.
Which Amarr Models This Applies To
This applies to virtually every sectional Amarr door sold in the Tarzana market over the last 20 years: the Classica, Heritage, Lincoln, Stratford, and Olympus lines all use a torsion system with lift cables wound onto drums at each end of the spring shaft. The same goes for Amarr’s newer Mesa Ridge, Oak Summit, and Hillcrest carriage-house series. If your door is a sectional that rolls up in three or four panels, it has lift cables. If it swings outward or slides sideways, it doesn’t.
The compatibility gotcha with Amarr is drum sizing. Amarr uses different drum profiles depending on door weight, door height, and whether the door has standard or high-lift track. A 7-foot residential door on a 12-inch radius track uses a different drum than an 8-foot door on a 15-inch radius. Mixing them means the cable spools unevenly and the door opens crooked every time. We identify the drum by measuring the barrel diameter and counting the cable grooves, then match the replacement to the existing drum and cable length, which on most Tarzana Amarr doors is 8’6″ or 10’6″ of 3/32-inch galvanized aircraft cable.
On the OEM-versus-aftermarket question: Amarr doesn’t manufacture its own lift cables or drums. Like most door brands, they source them, and quality aftermarket parts from the same suppliers are functionally identical. What matters more is the match, not the label. We carry aftermarket cables and drums that meet or exceed the spec on every Amarr door we service. If your Amarr door is still under warranty, we’ll tell you before touching the part, because an unbranded replacement can complicate a claim on some older warranties.
One more thing worth knowing: Servo Garage Doors Tarzana is an independent service provider. We’re not affiliated with Amarr, and we service all major brands including LiftMaster, Chamberlain, and Genie openers, plus doors from Clopay, Wayne Dalton, Craftsman, and Raynor.
Signs Your Amarr Cable & Drum Replacement Is Failing

- Visible fraying or broken strands on the lift cable. This is the one owners catch first. The cable is galvanized and under constant tension, and once a single strand breaks at the drum or bottom bracket, the rest follow within weeks.
- The door hangs uneven or cocked in the opening. One cable has stretched or slipped, which means one side of the door is carrying more weight than the other. The door may still move, but the lower panel is twisting against the track.
- A grinding or popping sound from above the door when it moves. A worn or cracked drum lets the cable ride up over the groove edge, and the popping is the cable snapping back into place under load. That’s not a maintenance noise; that’s a part failing.
- The cable has jumped off the drum and is wrapped around the shaft. We see this most often after a door has been closed on an object near the track, or after years of uneven spring wear. Once the cable wraps the shaft, the door usually won’t move at all.
- The bottom bracket is bent or the cable loop is pulling loose. The cable attaches to the door through a steel bracket at the bottom corner. When the spring tension is wrong, that bracket takes load it wasn’t designed for and starts to deform. A loose loop there is a warning sign that the whole system is out of balance.
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AfterReplacement Cost & What’s Included
In Tarzana, Amarr cable and drum replacement runs $130-$250 installed, and the written price includes both new cables, two new drums, removal of the old parts, and a balance check on the door. The range comes down to drum type, door weight, and whether we’re also correcting spring tension. A 7-foot Stratford on standard track is at the low end. An 8-foot Heritage with insulation and a high-lift kit is at the high end.
Before any work starts, you’ll have a flat, written price and a written scope on paper, per Clause 1 of The Haven Standard. That number doesn’t change once the van is at your house. If the technician finds something unexpected, they stop and show you the photo before quoting any additional work. That’s Clause 4: the failed part is photographed and shown to you before a replacement is quoted. It’s the rule Marcus Deller built the company on, and it’s been the rule on every one of the 18,000+ garage doors we’ve made right since 2015.
The warranty on the work is covered by the 365-Day Done Right Promise. If the cable or drum fails within a year because we got it wrong, we make it right. No invoice, no argument, no “call the manufacturer.”
DIY or Call Us?

You can safely do a visual check: look at the cables for fraying, look at the drum grooves for cracks, and watch the door move once with the opener disengaged. You’re looking and learning, not fixing.
The actual replacement is not a DIY job on a torsion-spring door. The cables and drums sit under full spring tension even when the door is closed. Loosening the wrong set screw or unclamping the wrong bracket releases that stored energy all at once, and the human hand or face near it is not rated for that impact. We’ve repaired doors in Tarzana where a homeowner started this repair and stopped after the first loud crack of the winding bar. The honest advice is this: if the cable has failed, the door is going to stay broken until the cable and drum are replaced together, under controlled tension, by someone who does it every week.
Call (424) 372-1317 and we’ll have a live person on the line, a named technician dispatched, and a written price in your hand before the first tool comes out.
FAQs
We replace most Amarr cables in the coastal-inland climate around Tarzana between 8 and 12 years, with drums sometimes lasting 15 or longer. The dry heat doesn’t hurt the galvanized cable much; what kills it is spring imbalance, lack of lubrication on the drum, and doors that get cycled four or five times a day. If the spring isn’t doing its share, the cable works harder and fails sooner. Call (424) 372-1317 and we’ll tell you exactly what your cables look like and what’s left in them.
No. A lift cable on an Amarr door is a single continuous piece of galvanized wire rope from the bottom bracket to the drum, and once strands break, the integrity of the whole cable is gone. Splicing or crimping a lift cable under torsion load is dangerous and fails quickly. Replacement is the only safe, honest fix, and it’s always done in pairs.
Most Amarr cable and drum replacements take one to two hours from the time the van parks to the time the door cycles smoothly. If the torsion spring is also being replaced, add another 30 to 45 minutes. We carry the parts on the truck, so there’s no ordering and no second visit.
Yes. The technicians carry multiple cable lengths and a range of drum profiles so the replacement matches the existing door hardware without a special order. We also stock parts for LiftMaster, Chamberlain, and Genie openers if the door failure has stressed the opener. Call us for a written price before you decide.
Written by Marcus Deller, Owner & Lead Technician, Servo Garage Doors Tarzana at Servo Garage Doors Tarzana, serving Tarzana and nearby areas.






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